Policies & Payment Information

Training / Policies & Payment Information

COURSE PAYMENT

All courses must be paid for at the time of enrolment through our online training enrolment platform.

REFUNDS

  • All transfers/cancellations must be received in writing to Master Builders SA’s Education Department, via email to education@mbasa.com.au, or in-person by visiting Master Builders SA reception and providing a written request for a transfer or cancellation. It is the responsibility of the participant to confirm that their written transfer/cancellation has been received by the Master Builders SA Education Department.
  • Enrolments transferred/cancelled more than five (5) working days prior to the commencement of the training may receive a full refund of the invoiced fee or be transferred to the next available course on written request.
  • Enrolments transferred/cancelled between five (5) and three (3) working days prior to the commencement of training, maybe refunded 50% of the invoiced fee or be transferred to the next available course on written request.
  • Where an enrolment is transferred/cancelled two (2) working days or less prior to commencement of a course (without medical evidence), the full fee, at the appropriate Member/Non-member, CITB eligible/ineligible fee as detailed in the current course calendar, is charged. Transfers will be re-enrolled to the next available course date and will remain liable for the appropriate Member/NonMember, CITB eligible/ineligible fee as detailed in the current course guide.

COURSE POSTPONEMENT

If we postpone a course you have paid for to alternative start date you will receive a refund for that course or be offered an opportunity to transfer to the next available course.

Need more information?

Contact our training team today to find out more about the courses on offer.

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